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Who is liable in a rideshare accident: the driver or the company?

October 18, 2024

Navigating Liability in Rideshare Accidents

and Understanding Your Rights

Ridesharing services like Uber and Lyft have transformed the way we travel, providing convenience at our fingertips. However, accidents can still happen while using these services, leading to questions about liability. If you’re involved in a rideshare accident, it’s essential to understand who may be held responsible—the driver or the rideshare company. In this blog, we will explore the complexities of liability in rideshare accidents to help you navigate your rights and options.

Why Understanding Liability Matters:

Establishing liability in a rideshare accident is crucial for determining who is responsible for damages, medical bills, and injuries. According to the Insurance Institute for Highway Safety (IIHS), rideshare vehicles are involved in many accidents each year. Knowing your rights can empower you to seek the compensation you deserve and ensure accountability in the ridesharing industry. 

1. The Basics of Rideshare Liability 


Understanding Rideshare Services: Rideshare companies typically operate as intermediaries between drivers and passengers, connecting them through a mobile app. This unique structure can complicate liability claims, as both the driver and the company may be involved. 

2. Liability Scenarios in Rideshare Accidents

When the Driver is Liable: In many cases, the driver of the rideshare vehicle may be held responsible for the accident. Common scenarios include: 


  • Negligence: If the driver is speeding, distracted, or driving under the influence, they may be liable for any resulting damages. 
  • Violation of Traffic Laws: If the driver runs a red light or fails to yield, their actions can directly lead to an accident. 

When the Rideshare Company is Liable: There are situations where the rideshare company may also bear some responsibility. These include: 


  • Driver Background Checks: If the company fails to conduct proper background checks and hires a driver with a history of reckless behavior, they may be liable. 
  • Company Policies: If the driver was following company protocols at the time of the accident, the company might share liability. 

When Both are Liable: In some cases, both the driver and the rideshare company may share liability.


Example: if the driver was negligent, but the company failed to implement safety measures or proper training, both parties may be responsible for damages. 

3. Insurance Coverage in Rideshare Accidents 


Understanding Insurance Policies: Rideshare companies typically provide liability insurance that may cover accidents involving their drivers. The coverage usually varies based on the driver's status at the time of the accident: 


  • App Off: If the driver is not logged into the app, they may not be covered by the company’s insurance. 
  • App On (Waiting for a Ride): If the driver is online but has not yet accepted a passenger, there is usually limited coverage. 
  • Passenger in the Vehicle: When a passenger is in the car, the rideshare company typically provides more comprehensive coverage. 

4. Steps to Take After a Rideshare Accident 


Gather Evidence: If you’re involved in a rideshare accident, follow these steps: 


  • Document the Scene: Take photos of the accident, vehicle damages, and any visible injuries. 
  • Collect Information: Obtain the driver’s contact information, rideshare details, and any witness statements. 


Seek Medical Attention: Prioritize your health and seek medical care for any injuries. Medical records will be essential if you decide to pursue a claim. 


Consult an Attorney: Consider consulting with a personal injury attorney who specializes in rideshare accidents. They can help you navigate the complexities of liability and insurance claims. 

Determining who is liable in a rideshare accident can be complicated, as both the driver and the rideshare company may share responsibility in different scenarios. Understanding your rights and the factors that influence liability can empower you to take appropriate action after an accident. 


If you’ve been involved in a rideshare accident and need help with your claim, don’t hesitate to reach out for assistance.

Contact us today for a consultation to discuss your situation and explore your options. Your safety and rights are our priority. 

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