How to Report Nursing Home Abuse or Neglect

Why Reporting Abuse or Neglect Matters:

Understanding how to report nursing home abuse is essential for protecting residents and holding accountable those who engage in harmful behavior. According to the National Center on Elder Abuse (NCEA), thousands of incidents of elder abuse occur each year. By reporting abuse or neglect, you help prevent further harm and promote a safer environment for all residents. 

1. Recognizing Signs of Abuse or Neglect 

Common Signs to Look For: Before reporting, it's important to recognize the signs of abuse or neglect. These may include: 

Emotional Signs:

Sudden changes in behavior, withdrawal, or anxiety. 

Neglect Signs:

Poor hygiene, malnutrition, dehydration, or untreated medical issues. 

Financial Abuse:

Unexplained changes in financial status or missing personal belongings. 

2. Documenting Evidence 

Gathering Information: Before making a report, collect evidence to support your claims. This may include: 

• Photographs: Take pictures of any visible injuries or unsafe living conditions. 



• Notes: Keep a detailed record of specific incidents, including dates, times, and descriptions of what you observed.

• Witness Statements: If possible, gather statements from other residents, family members, or staff who may have witnessed the abuse or neglect. 

3. Reporting the Abuse or Neglect 

Contact the Appropriate Authorities: Once you have gathered evidence, follow these steps to report the abuse or neglect: 

• Notify the Nursing Home Administration: Start by reporting your concerns to the facility's management. Provide them with the evidence you've collected. This allows them to investigate the situation internally. 

• Call Adult Protective Services (APS): If the situation is severe or not addressed by the facility, contact your local Adult Protective Services agency. They handle cases of elder abuse and can conduct an independent investigation. 

• Contact Local Law Enforcement: If you believe the abuse is criminal in nature or if someone is in immediate danger, call the police. They can intervene and take necessary action. 

• File a Complaint with State Regulatory Agencies: Each state has agencies responsible for regulating nursing homes. File a complaint with your state’s health department or elder abuse hotline to report violations. 

4. Follow Up on Your Report 



Stay Informed: After you report the abuse or neglect, follow up to ensure that appropriate action is taken. This may involve: 

Maintaining Communication with Family Members:

Keep other family members informed about the situation and any developments. 

5. Seeking Legal Help 



Consult an Attorney:

If you suspect ongoing abuse or neglect, or if your loved one has been harmed, consider consulting an attorney who specializes in elder law. They can help you understand your legal options and advocate for the rights of your loved one.